Privacy Policy

1. Introduction

Jabatan Laut Malaysia (JLM) is committed to protecting the privacy and security of your personal information. This Privacy Policy describes how JLM collects, uses, and safeguards the personal information you provide when using the e-Domestic Shipping License (eDSL) portal.

2. Information We Collect

We collect information you provide directly to us, including:

• Company registration details or individual identification information
• Contact information including email address and phone number
• Vessel registration details and shipping operation information
• Payment information for DSL license fees

3. How We Use Your Information

The information we collect is used to:

• Process and manage your DSL application
• Communicate with you regarding your application status
• Issue and manage your Domestic Shipping License
• Comply with legal and regulatory requirements

4. Information Security

JLM implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmitted through the eDSL portal is encrypted using industry-standard security protocols.

5. Disclosure of Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as required by law or as necessary to process your DSL application with relevant government agencies.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at: